IT Support Made Easy
Technology has revolutionised the way you work ...
When it fails, however, your team stops dead. We take the hassle out of IT support so you can get back to doing what you do best. You'll wonder how you managed without us.
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Testimonials
What are people saying?
“We work to critical deadlines and operate a number of IT systems which allow us to stay ahead of our competitors. E2E has embraced our needs and complex requirements and have ensured a smooth transition from our previous support and systems. I would not hesitate to recommend E2E for all your IT requirements, they have a very can-do approach and explain in a language that can be understood.”
"It’s my pleasure to say that I have found the quality of E2E's products and the results from their service to be excellent. E2E have met all key deadlines, the overall service and value have so far been great!"
“E2E have significantly enhanced our competitive advantage, reduced our costs and created the opportunity for long-term cost savings. We can scale our services as clients and the season demands, providing a technology solution that aligns to our client commitment. E2E are our first-choice provider for hardware, who have seamlessly provided server upgrade enhancements and Wi-Fi solutions over the last 3 years. We have fostered a strong relationship with E2E’s team and look forward to many more years in our partnership.”
“Very impressed by the level of expertise and professionalism of E2E. I would have no hesitation in recommending them with regard to any IT requirements you may have. We continue to liaise with E2E and look forward to a continued business relationship.”
Why choose us?
Proactive, not reactive
We believe prevention is better than the cure… We proactively manage and maintain your IT assets so problems don’t arise in the first place.
Honest, transparent pricing
From day one, we make the price you'll pay 100% clear. Any additional or optional costs will be approved by you before being invoiced.
Packages to suit all clients
Whatever the challenges your organisation faces, all of our services can be tailored to fit, offering maximum value for a genuinely competitive price.
Proven track record
We support, supply and advise 100s of clients throughout the North West and beyond; clients who rest easy, safe in the knowledge that their systems are in safe hands.
Our clients love us
Over 85% of our work is based upon repeat business and word of mouth. Don't just take our word for it... why not check out our client testimonials page?
Amazing customer service
Whether we're supporting you by phone, responding to a ticket or meeting up in person, we guarantee you'll always be our number one priority.
Real, measurable benefits
Unlike much of the competition, we provide user-friendly, meaningful data to back up our claims. Monthly reporting is included within all support packages.
World-class supply chain
From Microsoft, HP and Samsung to Adobe, Avast and VMWare, we partner with leading manufacturers and developers to deliver the robust, reliable solution you need.
Market-leading response times
Our average call waiting time is less than 10 seconds. Over 80% of support tickets are resolved the same day. 97% of issues are resolved within quoted SLA timescales.
We give back to the community
We offer substantial discounts to charities and schools, providing heavily subsidised IT support services and equipment to those in need or with limited budgets.
Who do
we support?
We’re lucky to have worked with some pretty well-known brands, both nationally and closer to home. We’re not into favouritism but we did particularly enjoy working with these…
Who do we
work with?
We’re either partners with or supply solutions from some of the world’s largest and most innovative technology companies. Here’s just a few you may have heard of…
Service Delivery KPI Figures (2021)
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Get IT Support
Call us today on 0151 203 2040 or fill out our enquiry form. We guarantee to respond within two hours. (Monday - Friday)
Top 4 cyber scams to watch out for this Christmas
You may be thinking that Christmas is a time for relaxation and letting your guard down while you sip on your beverage of choice and immerse yourself in feelgood movies. But think again! We’re about to become your Managed IT Provider version of The Grinch. Just until the end of this article… …
The importance of rebooting your router regularly and the benefits to your business
Interruptions to your Wi-Fi connection can be costly for your business. If you experience delays in loading web pages or accessing your emails, or your screen keeps freezing during an online meeting, your productivity rate suffers along with your bottom line. But fixing the problem can be easier than you think. It may simply be time to reboot your router. …
Computer running slow? Time to declutter your hard drive
When a computer is running slowly, often the first thing we check is our internet connection. However, in many cases the internet connection is fine but unable to run at optimum levels because of a cluttered hard drive. …
Top 4 cyber scams to watch out for this Christmas
You may be thinking that Christmas is a time for relaxation and letting your guard down while you sip on your beverage of choice and immerse yourself in feelgood movies. But think again! We’re about to become your Managed IT Provider version of The Grinch. Just until the end of this article… …
The importance of rebooting your router regularly and the benefits to your business
Interruptions to your Wi-Fi connection can be costly for your business. If you experience delays in loading web pages or accessing your emails, or your screen keeps freezing during an online meeting, your productivity rate suffers along with your bottom line. But fixing the problem can be easier than you think. It may simply be time to reboot your router. …
Computer running slow? Time to declutter your hard drive
When a computer is running slowly, often the first thing we check is our internet connection. However, in many cases the internet connection is fine but unable to run at optimum levels because of a cluttered hard drive. …
Why data backup is essential for your small business
Do you have contingency plans for data loss? An organisation’s data is hugely valuable, yet there is often a lethargic approach to keeping it safe! Data backups are essential to protect you from the impact of critical data being hacked, corrupted or lost….
Microsoft Copilot – what does it do and how can it help me?
Microsoft Copilot is a Microsoft 365 AI-powered tool that allows users to work more efficiently and so become more productive. For businesses, it can be a gamechanger. So what does Microsoft Copilot do, and how can it benefit you and your business?…
Bring Your Own Device (BYOD) – what are the risks to businesses?
Bring Your Own Device (BYOD) allows employees to use their personal devices such as laptops, smartphones and tablets for work. It has become a way of working that facilitates hybrid and remote working, so is seen as beneficial for both employees and employers….
Why legacy IT systems are putting your business at risk
Legacy IT systems are still being used by organisations of all sizes across the UK. The majority are no longer fit for purpose, but there is a reluctance to replace or update them, primarily because of cost and the fear of disruption. Complacency and “if it ain’t broke, don’t fix it” are other contributory factors!…
What is the difference between OneDrive and SharePoint?
OneDrive and SharePoint are both Microsoft 365 cloud storage platforms that are being increasingly adopted by SMEs and some larger businesses. But what’s the difference between OneDrive and SharePoint, and how could they be adopted within your business?…
What is the difference between business continuity and disaster recovery?
Business continuity planning (BCP) and disaster recovery planning (DRP) are often rolled into one IT strategy for protecting businesses. However, it is important to understand their differences and why one shouldn’t be implemented without the other….
AI and enhanced security and threat detection
For the cybersecurity of UK businesses, AI (artificial intelligence) has been a gamechanger. It detects and prevents threats with minimal human intervention, and automates incident response. …
Boosting business productivity with technology
Confidence in investing in new and existing tech is growing for UK businesses. Where there may have previously been resistance to spending money on new technologies, there is now a clearer understanding of how technology boosts productivity, and therefore growth….
Emerging IT trends and their impact on IT support
IT support is changing. This is a direct response to emerging IT trends and their rapid adoption by businesses. We examine how IT trends are influencing change in businesses and the way in which IT support providers adopt those trends in their own support processes….
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